Contact LASCANA®

The LASCANA customer care team is here to answer all of your questions!
Connect with us ASAP using one of the following options:

Contact us by phone 

Call our customer care team by phone between the hours of 8:00AM to 11:00PM EST.
Call 1-888-772-3160 toll-free in the United States. Se Habla Español!

NOTE: Due to overwhelming demand, hold times are currently longer than usual. We love to hear from you! For faster service, please contact us via live chat. Our live chat team is available 8:00AM to 10:00PM EST, 7 days a week.

Email us  

Reach out to us anytime by email at email@lascana.com. We will answer no later than the next business day.

Live Chat 

Chat with our customer care team immediately via live chat. Our live chat team is available 8:00AM to 10:00PM EST, 7 days a week.

Partnership Opportunities 

Interested in partnering with LASCANA? Reach out to us at partnerships@lascana.com for more information!

Accessibility Support 

If you are visually impaired and need assistance completing an order or accessing any part of this site, please contact our customer service team at 833-371-0345 within the US. Callers outside the U.S. may contact us at 1-904-997-4000. We are also available for live chat from 8:00AM to 10:00PM EST, 7 days a week.

If you are hearing impaired and need assistance completing an order or accessing any part of this site, please contact Telecommunications Relay Service by dialing 711. You will automatically be connected to a TRS operator who will assist you in obtaining any information that you need from Venus. For more information on telecommunication services, please click here.

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