Can I check the status of my return or exchange?

We recommend tracking your return using the information provided by your carrier to ensure it has been delivered to LASCANA. Once your return has been processed, we will send a return confirmation email. Please allow up to 14 business days for your return to be processed and for you to receive your refund. During peak times the process may take up to an additional 7 business days.

For more assistance on your return/exchange status, our LASCANA customer care team is available 24/7 via live chat.