Contact LASCANA®

The LASCANA customer care team is here to answer all of your questions!
Connect with us 24/7 using one of the following options:

Contact us by phone 

Call our customer care team by phone between the hours of 7AM - 1AM EST.
Call 1-888-772-3160 toll-free in the United States. Se Habla Español!

Need assistance after 1AM? Use our email or live chat options below.

Email us 24/7 

Reach out to us by email at email@lascana.com. We will answer no later than the next business day.

Live Chat 24/7 

Chat with our customer care team immediately via live chat. Our live chat team is available 24/7.

Accessibility Support 

If you are visually impaired and need assistance completing an order or accessing any part of this site, please contact our customer service team at 888-366-7946 within the US. Callers outside the U.S. may contact us at 1-904-997-4000. We are also available for live chat 24 hours a day, 7 days a week.

If you are hearing impaired and need assistance completing an order or accessing any part of this site, please contact Telecommunications Relay Service by dialing 711. You will automatically be connected to a TRS operator who will assist you in obtaining any information that you need from Venus. For more information on telecommunication services, please click here.

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