I have a question about my email/SMS offer.

At LASCANA, we love to offer our customers and subscribers great deals through email and SMS. Sign up now if you'd like to be the first to know about special flash sales, deals and new arrivals!

Here are some helpful tips about redeeming email/SMS offers:

• To apply the code and offer for email and SMS, always make sure you click the email or SMS link directly. We auto apply your code to the links so no need to type in again!
• For email, we include the full details, rules and requirements of the promotion at the bottom of the email. Be sure to check there if you have a question about your offer!
• For SMS, it is difficult to include all details, rules, and requirements of a promotion due to the limited character count. Click through to checkout and you can see the complete promotion details and terms.
• We offer a great welcome offer when you sign up for email and SMS! Currently, this offer applies to a $75+ purchase, but we occasionally during special promotional periods will remove this requirement. 

Promotions apply automatically when the offer code is entered in your shopping bag, and all requirements are met. The complete promotion details and terms are available when the code is entered in your shopping bag. You may also find full details at the bottom of the email where the offer was sent.

If you believe your cart qualifies and the promotion isn’t applying, contact our customer care team and we will take a closer look.