What is your return and exchange policy?

The LASCANA return and exchange policy is designed with the customer in mind. If for any reason you’re not loving your new purchase, LASCANA accepts returns or exchanges of any items (excluding Final Sale Items) within 90 days of purchase. Items must be in unworn, unwashed condition with all tags and liners intact.


Start your return now


Please note:

  • Returns are FREE when exchanging items for a different size or opting for a LASCANA Wallet Credit.
  • If opting for a refund, a $6.95 return fee will be deducted from your refund.

We’ve teamed up with Happy Returns to provide the smoothest return experience ever. With this option, returns are accepted at any Return Bar location across the U.S.

How it Works

  1. Start your return at lascana.happyreturns.com
  2. Check your email to ensure you’ve received a QR code from Happy Returns.
  3. Visit your nearest Return Bar location where a Returnista will scan your QR code and take the items that you wish to return. That’s it!

The Perks

Quick & Easy— Bring the items you wish to return—no box, bag or envelope needed—and have your return QR code pulled up on your phone. It’s that simple!
Fast Refunds—
As soon as your Return Bar visit ends, your order will be refunded within 24 hours.
After you drop off your items, Happy Returns ships the items to us in reusable packaging.

Find a Return Bar near you: locations.happyreturns.com